How To Maintain Good Relationships With Freight Companies As An Owner-Operator

If you are an owner-operator, there are probably a lot of things that you enjoy about working for yourself. You might enjoy being able to set your own schedule and turn down jobs when you want to, and you might love being the proud owner of your own rig.

One thing that you might miss about working for a trucking company rather than yourself, however, is the relationship that you can establish for the company that you work for. This can obviously provide you with a little more stability, but it's entirely possible to maintain good relationships with the freight companies that you drive for as a self-employed trucker. These are a few tips that can help you do so.

Run Loads if You Can -- Even if You Don't Want To

Although one of the joys of being an owner-operator is being able to pass up jobs that you don't want to do, it's good to be a trucker that freight companies can rely on. Although it is obviously acceptable to turn down loads if you have previous engagements, it's sometimes a good idea to run loads even when you don't want to. If you are willing to be there for a freight company when it needs you the most, you might be the one that they call in the future.

Stay in Communication

Make sure that you stay in communication with dispatch when you are running loads for freight companies, even though you might not be required to stay in contact as you would be if you were an employee. Even after the load is dropped off, it's a good idea to stay in contact with freight companies that you enjoy working with. By calling every now and then, you can remind the company that you are available to run loads and can help snag yourself more work in the future.

Be Professional

Even though you might not be an actual employee who is required to wear a uniform or otherwise follow employee rules, you are still representing the company that you are running loads for. This means that you should be professional at all times by dressing neatly and communicating politely and professionally with all employees at the company and anyone who you meet at the loading or drop-off locations.

Maintaining strong relationships is critical if you want to be successful as an owner-operator. Luckily, following these tips can help you do just that. Keep these tips in mind on all your owner-operator jobs.


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